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5.8 /10

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Hotel Mercedes/Centrum, Hamburg

●● Reviews, photos, room rates, address, contact
  • Steindamm 51, 20099 Hamburg, Germany - View on map
5.8 /10
Good
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
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Situated in the center of the Hanseatic city, this unique hotel offers modern rooms and a vibrant ambiance near the main train station. The establishment boasts excellent transportation connections and is conveniently located near the city center and the Alster River, making it a suitable choice for travelers looking for a welcoming atmosphere. Major attractions in Hamburg, along with popular shopping districts, are within walking distance, as well as a diverse selection of dining and nightlife options.
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Important information

Please note that all business travelers who want to claim city taxes must have written proof from their employer.
When booking 3 rooms or more, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. At Hotel Mercedes/Centrum, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Hotel Mercedes/Centrum, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Hotel Mercedes/Centrum, all special requests are subject to availability and may incur additional charges.
At Hotel Mercedes/Centrum, guests under 18 may only check in if accompanied by a parent or legal guardian.

Room Types

Single Room Description, photos, price, amenities

See photos of the Single Room
Room standards
  • bedside socket,
  • non-feather pillow (synthetic),
  • baby cot/crib,
  • work desk,
  • seating area,
  • waste bin,
  • clothes rack,
  • safe deposit box,
  • feather pillow,
  • heating,
  • carpeted floor,
  • wardrobe/closet,
  • fan
Sanitary facilities
  • body soap,
  • toilet paper,
  • shower,
  • toilet,
  • private bathroom,
  • hairdryer,
  • shampoo
Property technology & media
  • radio,
  • flat-screen tv,
  • television (tv),
  • cable tv channels
Paid extra services
  • wake-up call/alarm clock,
  • bed linen,
  • key access,
  • towels
Location & local attractions
  • courtyard view,
  • city view
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector

Classic-style room offers a cable TV and a private bathroom with a hairdryer.

Double Room Description, photos, price, amenities

See photos of the Double Room
Room standards
  • bedside socket,
  • heating,
  • baby cot/crib,
  • wardrobe/closet,
  • work desk,
  • carpeted floor,
  • seating area,
  • iron,
  • feather pillow,
  • waste bin,
  • safe deposit box,
  • clothes rack
Sanitary facilities
  • toilet,
  • toilet paper,
  • shampoo,
  • hairdryer,
  • shower,
  • body soap,
  • private bathroom
Property technology & media
  • radio,
  • flat-screen tv,
  • cable tv channels,
  • television (tv)
Paid extra services
  • key access,
  • towels,
  • wake-up call/alarm clock,
  • bed linen
Location & local attractions
  • courtyard view,
  • city view
Accessibility for disabled guests
  • lift access (to room),
  • upper floors accessible by lift (to room)
Property safety & security
  • smoke detector

Classic-style room offers a cable TV and a private bathroom with a hairdryer.

Triple Room Description, photos, price, amenities

See photos of the Triple Room
Room standards
  • baby cot/crib,
  • sofa bed,
  • feather pillow,
  • non-feather pillow (synthetic),
  • heating,
  • clothes rack,
  • seating area,
  • carpeted floor,
  • work desk,
  • bedside socket,
  • iron,
  • waste bin,
  • wardrobe/closet,
  • safe deposit box
Sanitary facilities
  • toilet paper,
  • shower,
  • body soap,
  • toilet,
  • hairdryer,
  • shampoo,
  • private bathroom
Property technology & media
  • cable tv channels,
  • television (tv),
  • radio,
  • flat-screen tv
Paid extra services
  • towels,
  • key access,
  • wake-up call/alarm clock,
  • bed linen
Location & local attractions
  • city view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • smoke detector

Classic-style room offers a cable TV and a private bathroom with a hairdryer.

Quadruple Room Description, photos, price, amenities

See photos of the Quadruple Room
Room standards
  • clothes rack,
  • non-feather pillow (synthetic),
  • sofa bed,
  • seating area,
  • bedside socket,
  • heating,
  • carpeted floor,
  • waste bin,
  • baby cot/crib,
  • fan,
  • interconnecting rooms available,
  • feather pillow,
  • wardrobe/closet,
  • safe deposit box,
  • iron,
  • work desk
Sanitary facilities
  • body soap,
  • private bathroom,
  • hairdryer,
  • shower,
  • shampoo,
  • toilet paper,
  • toilet
Property technology & media
  • television (tv),
  • radio,
  • flat-screen tv,
  • cable tv channels
Paid extra services
  • bed linen,
  • towels,
  • wake-up call/alarm clock,
  • key access
Location & local attractions
  • city view
Accessibility for disabled guests
  • upper floors accessible by lift (to room),
  • lift access (to room)
Property safety & security
  • smoke detector

Classic-style room offers a cable TV and a private bathroom with a hairdryer. This category is made up of 2 separate twin rooms.

Deluxe Double or Twin Room with Balcony Description, photos, price, amenities

See photos of the Deluxe Double or Twin Room with Balcony
Room standards
  • sofa bed,
  • wardrobe/closet,
  • bedside socket,
  • heating,
  • carpeted floor,
  • seating area,
  • work desk,
  • safe deposit box,
  • baby cot/crib,
  • waste bin
Sanitary facilities
  • shampoo,
  • hairdryer,
  • shower,
  • private bathroom,
  • toilet paper,
  • toilet,
  • body soap
Property technology & media
  • flat-screen tv,
  • telephone,
  • television (tv),
  • radio,
  • cable tv channels
Paid extra services
  • bed linen,
  • key access,
  • wake-up call/alarm clock,
  • towels
Location & local attractions
  • balcony,
  • city view
Property safety & security
  • smoke detector

Classic-style room offers a cable TV and a private bathroom with a hairdryer This room faces the quiet courtyard.

Choose your ideal room at Hotel Mercedes/Centrum

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

  • Single Room
  • Double Room
  • Triple Room
  • Quadruple Room
  • Deluxe Double or Twin Room with Balcony

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

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Reviews

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Reviews will help you better prepare for a pleasant stay!

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Facilities and services

General property information General property information

parking available, pets are welcome, wi-fi throughout the property

Hotel services offered Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars Dining & bars

in-room dining service, hotel bar

Transport & getting around Transport & getting around

secure parking garage

Reception & guest support Reception & guest support

24/7 front desk, baggage hold, invoices available

Cleanliness & housekeeping Cleanliness & housekeeping

guest laundry service, regular daily housekeeping

Business & conference facilities Business & conference facilities

fax and photocopying services

Other property amenities Other property amenities

smoke-free rooms, spacious family rooms, elevator access, in-room heating, entirely non-smoking property

Property safety & security Property safety & security

in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers

Security systems Security systems

staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, complimentary face masks available for guests

Social distancing guidelines Social distancing guidelines

seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay

Food & drink safety Food & drink safety

in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries

Internet access

Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.

Guest parking

A parking garage is available.

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Check-in, check-out, and payment policies

Check-in

From 14:00 hours

Check-out

Until 11:00 hours

Children and extra beds

Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are not permitted.

Languages spoken
   
Contact methods
☎ telephone
@ E-mail

Map

 

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Guest reviews

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Frequently Asked Questions (FAQ)

Social distancing and disinfection are enforced. Details on our website.
No, Hotel Mercedes/Centrum does not offer airport transportation.
No, Hotel Mercedes/Centrum does not have a pool.
The property is not fully adapted for children, but is welcoming to all.
Yes, the property offers various dining options. See the Amenities tab.
Absolutely, guests of Hotel Mercedes/Centrum can relax with a drink or meet friends at our stylish bar.
Yes, all guests of Hotel Mercedes/Centrum can enjoy free Wi-Fi access throughout the property.
Yes, guests can take advantage of our professional room service to order selected meals and drinks directly to their room.
Of course, for the convenience and safety of our guests, we accept all popular forms of cashless payment, including credit cards and mobile payments.
Yes, a fully equipped first-aid kit is available on the premises, accessible via the reception if needed.
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